Business e-ssentials online courses

The modern workplace demands an ever-expanding range of expertise and competencies, so this portfolio of business skills e-learning courses are as diverse as the needs of our customers.  These courses will help staff at different levels within your organisation perform better and work more effectively with colleagues in order to achieve successful outcomes.

Business e-ssentials Online Course Range

  • Purpose & Goals of Time Management
  • Organising Your Time
  • Planning Your Time
  • Dealing with Time-Wasting Situations
  • Time-Saving Tips & Technology
  • Introduction to Meetings & Meeting Types
  • Meeting Planning & Preparation
  • Conducting Effective Meetings
  • Meeting Behaviour, Dealing with Problem Characters
  • Virtual Meetings
  • The Recruitment Process – An Overview
  • Writing Job Descriptions & Person Specifications
  • Attracting Candidates & Producing Job Advertisements
  • Shortlisting Canidates & Interview Techniques
  • Candidate References & Selection
  • An Overview of Performance Appraisal
  • Preparing for the Appraisal
  • The Appraisal Discussion
  • On-going Appraisal
  • Introduction to Negotiation
  • Negotiation Strategies 1 – Strategy Basics
  • Negotiation Strategies 2 – Psychological Strategies
  • An Introduction to Persuading & Influencing
  • The Persuasion Process
  • Presentations 1 – Preparing for the Presentation
  • Presentations 2 – The Presentation
  • Delegation
  • Questioning Skills – Why are Questions Important?
  • Questioning Skills – Using Open Questions
  • Questioning Skills – Using Probing Questions
  • Questioning Skills – Using Closed Questions
  • Questioning Skills – Unproductive Questions
  • Listening Skills – An Introduction to Listening
  • Listening Skills – Removing the Barriers to Listening
  • Listening Skills – Becoming a Better Listener
  • A Background to Body Language
  • Silent Speech: Understanding Body Language
  • Using Body Language in the Workplace
  • Silent Selling – Using Body Language in Sales
  • The Role of the Coach
  • Supervisory and Managerial Leadership: 360º Appraisal
  • How to Assess Your Leadership Style and Effectiveness
  • Your Personality Profile
  • Your Confidence Profile
  • Measure your Self-Esteem
  • Improve your Self-Esteem

If you’d like more information on any of the above courses please get in touch with Amanda Hoynes on 07771 956624 or at ahoynes@flowlearning.co.uk